Debbie Werbeloff Posted January 22 Report Share Posted January 22 (edited) Despite countless attempts, I have been completely unsuccessful in getting a response from Nitro!! I had a ten year old Nitro Pro Serial number *** on my computer. I got a new computer recently. Can I transfer this nitro to the new computer, and if so how? Or do I have to buy new software, and if so, what is the cost? A response will be much appreciated before investigating an alternative to Nitro! Thanks Edited January 23 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 23 Official Nitronaut Report Share Posted January 23 Hello @Debbie Werbeloff Thanks for reaching out to us! Please note that we no longer support Nitro Pro 9 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 9 serial number. https://www.gonitro.com/nps/product-details/downloads Hope that helps! Link to comment Share on other sites More sharing options...
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