Adam Pettit Posted January 24 Report Share Posted January 24 Getting error 401 every time i open nitro pdf. I'm on version Nitro Pro 12.0.0.112. Is there any way this can be fixed without having to pay to upgrade to Nitro Pro 13? Thanks! Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted January 24 Official Nitronaut Report Share Posted January 24 Greetings @Adam Pettit Thank you for reaching out to us through our Community Forums! I understand that you are getting a 401 error when opening Nitro Pro. Please try the following and see if it fixes the error message: 1. Open your Nitro PDF Pro then close the 401 error message if it shows up. 2. At the top right, click the Logout then close Nitro Pro. 3. Open Nitro PDF Pro then click the Login button and login using your Nitro Sign account. If the error 401 persists, I recommend to update your Nitro PDF Pro 12 to the latest build which is 12.16.9.574. Please be aware that we no longer support early builds of Nitro Pro 12 or earlier versions (version 11 and older) and those activation servers have been shut down. It is highly recommended to update to the latest build of version 12 (12.16.9.574). The Nitro PDF Pro 12.16.9.574 installer can be located from the following location: https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link. Kind regards, Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now