Migaki Yamada Posted January 24 Report Share Posted January 24 Hello, Nitro Pro 13 The person who used it until now retired, and at that time, we initialized its computer without canceling the activation. This time, a new person has joined the company, and we would like to use the license that was used by the retired person, so please cancel the activation at your company. We cannot tell you the serial number in the forum. Please tell me how to deal with it. YAMADA Migaki Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 25 Official Nitronaut Report Share Posted January 25 Hello @Migaki Yamada Thank you for your message - I can help you out. I released your Nitro Pro 13 serial number so you can reactivate. Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
Migaki Yamada Posted February 13 Author Report Share Posted February 13 Hello Leslie Sorry for the late reply. I was able to activate successfully. This issue is resolved. Thank you. Best regards, YAMADA Migaki Link to comment Share on other sites More sharing options...
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