Peter Klein Posted January 28 Report Share Posted January 28 (edited) I have several older versions of Nitro PDF, 7, 9, 11. I just bought a new Dell and I'm trying to install 11 again. I get a -24 error which I would like to attach a capture of but there is no option to add it. I also have gone online to deactivate as instructed, but the version 11 key pulls up a window that says my version is 12 and I have 2 installs remaining and 0 current installs (also a screen capture unable to attach). I have tried to install 9 and 7, but those are impossible too, one for the same reason and one because of active content. Version 7 is just too old to use anyway. I don't remember purchasing version 12. If I had, I would normally have files saved showing the purchase and the corresponding key. I have that for the last 3 versions. my key for version 11 is 234***-******-****** my key for version 9 supporting my upgrade is 234***-******-****** Please help me install the two. Sincerely, Pete Edited January 30 by Reymund G. Hide Serial number Link to comment Share on other sites More sharing options...
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