MARTIN MCEWEN Posted January 30 Report Share Posted January 30 Hello @Allain Umailin - I reinstalled in an attempt to get rid of the 401 error. After realizing I had installed 13 by mistake, I removed it and reinstalled 12. My serial number is not working to activate it (-24 Activation Error), but it does work on the licenses portal. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 1 Official Nitronaut Report Share Posted February 1 Hello @MARTIN MCEWEN, Thank you for reaching out to us through our Community Forums! To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones. You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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