Jump to content

My Nitro Pro Stopped Working - Deactivation and Reactivation did not work

Dulce Belloso

Recommended Posts

Dulce Belloso


My Nitro no longer works - meaning none of the functions, such as save, sign, edit, etc. work. They are greyed out and I cannot click on them. I deactivated the license, uninstalled then reinstalled and reactivated and still not working. Not sure what else to do.  I have zero activations left. Help!


Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Dulce Belloso,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro Pro 13 using serial number 5049xx-xxxxxx-218308

Do you still need further assistance here?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.