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Transfering Nitro to new computer issue, cant see full serial

brandon k

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brandon k



I purchased nitro last year, i recently got a new computer and when i go to my about in Nitro i can only see the partial serial number. I cant seem to find my receipt and guess i didnt set up an account when i purchased as i had to create a new one to post this.

How can i recover my serial/transfer my program to my new computer?



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Allain Umailin

Hello @brandon k,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find the purchase under your name or email address and in order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser

-The email address used to purchase Nitro Pro

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

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