Eric Cone Posted February 15 Report Share Posted February 15 (edited) Hi, I just updated my Windows operating system and now my serial number does not work with Nitro Pro. I receive an error message "You have reached the maximum number of installations allowed for this license. This license has only been used on one computer, which I'm currently using. Any help would be appreciated. I purchased a license on 2/6/2021 with email address: eric@s*********js.com and serial number ends in: ****7308 Thank you! Eric Cone Edited February 15 by Reymund G. Hid part of the email address Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted February 15 Official Nitronaut Report Share Posted February 15 Greetings @Eric Cone Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro PDF Pro license so you could proceed with the activation. Please try to reactivate by navigating to the Help tab > About Nitro Pro > Activate. Enter the serial number then click Activate. Kind regards, Link to comment Share on other sites More sharing options...
Eric Cone Posted February 15 Author Report Share Posted February 15 Thanks very much! Link to comment Share on other sites More sharing options...
Jay Michelsen Posted February 16 Report Share Posted February 16 I have a similar experience. I reformatted my computer today and activitation license does not work for Nitro Pro 12.16.9.574 Serial begins with 504 and ends in 721 Link to comment Share on other sites More sharing options...
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