Admin System Posted February 16 Report Share Posted February 16 Hello, i can't activate the license after reinstall Win 7 x64. I have error - 24. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 16 Official Nitronaut Report Share Posted February 16 Hello @Admin System Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Admin System Posted February 17 Author Report Share Posted February 17 Hello Leslie V. I sent the serial number in a private message. Thanks. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17 Official Nitronaut Report Share Posted February 17 Hello @Admin System Thanks for your message! The serial number you provided is a version 10 serial number. Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Admin System Posted February 20 Author Report Share Posted February 20 Leslie V, thank you very much! Excellent user support. Link to comment Share on other sites More sharing options...
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