Unable to activate Nitro Pro 10.5.6.14

[Admin System]

Hello,

i can't activate the license after reinstall Win 7 x64.

I have error - 24.

[Leslie V]

Hello @Admin System

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

[Admin System]

Hello Leslie V.

I sent the serial number in a private message.

Thanks.

[Leslie V]

Hello @Admin System

Thanks for your message! The serial number you provided is a version 10 serial number.

Please note that we no longer support Nitro Pro 10  and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number.

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi
 
Please let us know if you need any further assistance.

[Admin System]

Leslie V, 

thank you very much!

Excellent user support.