Jay Michelsen Posted February 16, 2023 Report Share Posted February 16, 2023 I reformatted my computer due to a virus, and upon trying to reinstall, I am advised the serial number from my cleverbridge upgrade order is not a valid serial number. I have the reference number and my serial begins with 504 and ends in 721. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 16, 2023 Official Nitronaut Report Share Posted February 16, 2023 Hello @Jay Michelsen, Thank you for reaching out to us through our Community Forums! To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below: x64 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi To know if you have 32-bit or 64-bit, please refer to this article: https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504952-xxyyzz-460721 Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Jay Michelsen Posted February 16, 2023 Author Report Share Posted February 16, 2023 Thank you very much for your help. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now