David Cohen Posted February 16, 2023 Report Share Posted February 16, 2023 I need to transfer my Nitro Software from an old computer to my new computer. When I input the serial number it is unable to identify my license number. Please let me know what I am doing wrong, and the steps I need to take to install the Nitro Pro 13 on my computer. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2023 Official Nitronaut Report Share Posted February 17, 2023 Hello @David Cohen Thanks for reaching out to us! Please send me your serial number so I can check. I look forward to your response. Link to comment Share on other sites More sharing options...
David Cohen Posted March 3, 2023 Author Report Share Posted March 3, 2023 (edited) The Software Serial Number is: **. Also, our Cleverbridge Reference number is: **. Thank you for assisting. Edited March 3, 2023 by Leslie V Deleted Confidential Information Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 3, 2023 Official Nitronaut Report Share Posted March 3, 2023 (edited) Hello @David Cohen That is a Nitro Pro 13 serial number. Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps. Let me know if you require anything else. Edited March 3, 2023 by Leslie V Link to comment Share on other sites More sharing options...
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