Kamlesh Narang Posted February 17 Report Share Posted February 17 Hello Team, Currently we are using the Nitro 12. But we are facing the issue while activating the product and checking the license using the https://licenses.gonitro.com/prd/portal url but it is showing Please enter a valid serial number. Even I have downloaded and tried to activate using the version Nitro PDF Pro 12 (12.16. 9.574). But not able to activate. Request you to please help me to solve this issue ASAP. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17 Official Nitronaut Report Share Posted February 17 Hello @Kamlesh Narang The license portal is undergoing maintenance at the moment. Apologies for the inconvenience. Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Kamlesh Narang Posted February 20 Author Report Share Posted February 20 (edited) Hello @Leslie V, Thanks for your valuable response. Can you please share me your email ID or I have to share my serial number over here. Otherwise You can mail me on *. Thanks & Regards, Kamlesh Narang *** Edited February 20 by Leslie V Deleted Confidential Information Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 20 Official Nitronaut Report Share Posted February 20 Hello @Kamlesh Narang You can send it via the direct message I just sent you. Cheers! Link to comment Share on other sites More sharing options...
Kamlesh Narang Posted February 21 Author Report Share Posted February 21 (edited) Hello @Leslie V, Please find the below mentioned two serial number. 1. ** 2. ** Thanks & Regards, Kamlesh Narang + 91 87338 86781 Edited February 21 by Leslie V Deleted Confidential Information (Serial Number) Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 21 Official Nitronaut Report Share Posted February 21 Hello @Kamlesh Narang Thanks for sending the serial numbers. Please note that we no longer support Nitro Pro 8 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 8 serial number. I released the keys for now so you can reuse them. If in the future, you would like to move your license to a new computer, or plan on reformatting your computer, I suggest you deactivate first by clicking on: Help tab > About Nitro Pro > Activate > Deactivate. This will allow you to reactivate on another computer. I hope this helps. Link to comment Share on other sites More sharing options...
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