Clifford Wichmann Posted February 17 Report Share Posted February 17 Nitro indicated I need to re-activate for some reason - but the Nitro Pro activation assistant indicates a connection issue that doesn't seem to correct itself even though I am connected to the internet (of course otherwise I can't post this message). I tried to use the support page to activate the software, but the webpage is indicating an invalid serial number. The serial number worked before (even a week ago I used the software) and the version is still Nitro 13, which is what I used before when it worked fine. Can I get some help to resolve this please? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 17 Official Nitronaut Report Share Posted February 17 Hello @Clifford Wichmann, Thank you for reaching out to us through our Community Forums! At the moment, our Activation Portal is currently down due to maintenance and we are glad to assist you further. To further assist you, I just made an adjustment to your license, and to ensure you have the latest release, please use our offline English MSI packages below: x64 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi x32 https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 504947-xxyyzz-404440 Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now