Matthew Knable Posted February 17, 2023 Report Share Posted February 17, 2023 I had to reinstall the operating system on one of the computers that uses my Nitro Pro license. When trying to reactivate my license, the website says "Please Enter a Valid Serial Number." Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2023 Official Nitronaut Report Share Posted February 17, 2023 Hello Matthew, Thank you for posting on our Community Forums! Apologies for the inconvenience, the license portal is currently undergoing maintenance. Please send me your serial number instead so I can check and make the necessary changes. Link to comment Share on other sites More sharing options...
Brian Pedersen Posted February 17, 2023 Report Share Posted February 17, 2023 Hi there I am having the same issue, do you have an ETA on the maintenance resolution? This is really affecting us as we have a few users we cannot get working. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2023 Official Nitronaut Report Share Posted February 17, 2023 Hello @Brian Pedersen There is no update yet on this, however, you can send us the serial numbers so we can check them for you. Cheers! Link to comment Share on other sites More sharing options...
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