Ferdinand Hoeben Posted February 20, 2023 Report Share Posted February 20, 2023 We purchased 4 licenses. Since today all licenses are designated as invalid numbers when inputting the licenses under name and email. Is there an issue with the Licensing database? kinde regards, Ferdinand Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted February 20, 2023 Official Nitronaut Report Share Posted February 20, 2023 (edited) Greetings @Ferdinand Hoeben Thank you for reaching out to us through our Community Forums! We've been made aware that the licensing portal is currently down for maintenance. In the meantime, we can check on our end the details and status of your license. In checking the 4 serial numbers found under your email address, they are version 13 licenses. All of them are active and have been adjusted so you can use it to activate Nitro PDF Pro 13. If needed, you can download the Nitro PDF Pro 13 installer from the following location:https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. Kind regards, Edited February 20, 2023 by Reymund G. Link to comment Share on other sites More sharing options...
Ferdinand Hoeben Posted February 20, 2023 Author Report Share Posted February 20, 2023 thanks! Link to comment Share on other sites More sharing options...
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