Steven Smith Posted February 21, 2023 Report Share Posted February 21, 2023 So, I follow all the directions and enter my product serial # but the system says it isn't a proper serial number. Before I switch to some other PDF product, I was wonder if I could get some help from Nitro Pro after I spent a lot of money on Nitro Pro. That's my story anyway. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 21, 2023 Official Nitronaut Report Share Posted February 21, 2023 Hello @Steven Smith Thank you for your message - I can help you out. I released your Nitro Pro 13 serial number so you can reactivate. Please get the correct version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
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