Martín Ariztía Posted February 21 Report Share Posted February 21 Hello, I need to install a new PC but I have a message that I have reached the maximum license. How can I deactivate the old installations? How many PCs can I use with my license? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 21 Official Nitronaut Report Share Posted February 21 Hello @Martín Ariztía Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Cynthia Teo Posted February 27 Report Share Posted February 27 Hi, I'm having same issue. When I try to deactivate license code on Nitro website, I cannot select the device to deactivate. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 27 Official Nitronaut Report Share Posted February 27 Hello @Cynthia Teo Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Mark Malipaard Posted February 27 Report Share Posted February 27 I have the same question. 0 activations and 2 allowed but no activation possible. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 27 Official Nitronaut Report Share Posted February 27 Hello @Mark Malipaard Thanks for reaching out to us! I am happy to assist you. Please note that we no longer support Nitro Pro 10 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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