Nitro falls no response always after I finishing a search (not stable, terrible user feeling)

[Klaus Li]

When I just finished a search, Nitro will fall no response,  can't move pages and even close the app.

Every time I use Nitro carefully,  try to never start the functions which will cause Nitro to no response. 

Terrible user feeling.

[Allain Umailin]

Hello @Klaus Li,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones.

You can send the details of the license in this post so it will be visible to all the moderators. Rest assured we will hide the serial number before making the post visible to this thread.

Thank you very much in advance and I am looking forward to hearing back from you.

[Klaus Li]

Hello Allain,

After the re-installation by IT member, this issue is gone, it works good after starting the searching function.

Thank you.