jared humphrey Posted February 24, 2023 Report Share Posted February 24, 2023 The pro 13 installer will not work and the "offline installer" link that the support chat keeps sending is non fictional as well. I have followed all of the steps given on the support chat by "Sharon G." to no resolution of the error. At this time I am unable to use the product that I paid for. Link to comment Share on other sites More sharing options...
jared humphrey Posted February 24, 2023 Author Report Share Posted February 24, 2023 Please note I was able to find the issue, there was a pending windows update. Once it was performed the installer worked correctly. Link to comment Share on other sites More sharing options...
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