Nitro PDF Pro will not open window: Tried restarting computer, re-installing nitro pro, clearing .\Nitro in %appdata% --> Still will not completely open

[T C]

I have been unable to get Nitro PDF Pro's window to open from the taskbar despite it showing that the program is running.  The program just went into this state suddenly. 
It shows open on the taskbar and reads as "Nitro Pro (Expired Trial)".  I have a license.

As mentioned in title I have tried to fix the problem by restarting computer (several times), re-installing nitro pro (several times), and clearing .\Nitro in %appdata%.  These have not fixed the problem.

Version of Nitro I have been trying to open: 13.70.2.40

My System Info:
OS Name    Microsoft Windows 11 Pro
Version    10.0.22621 Build 22621
Processor    AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)
Installed Physical Memory (RAM)    32.0 GB
 

[T C]

Bump on this?  Any advice?  I literally can't use the application right now.

[Leslie V]

Hello @T C

Is Nitro in the taskbar but it is not opening on the viewable screen? Can you kindly provide us with a screenhsot?

Please try to hold down the “Shift” key while right-clicking the program in the taskbar, then select “Move“. Use the arrow keys to move the window into view. Then try activating with your serial number again. Please let me know how that goes.

[T C]

Leslie,

Thank you!  Yes that fixed the problem and I was able to activate.