Ron Yates Posted March 9, 2023 Report Share Posted March 9, 2023 (edited) I purchased Nitro Pro 12 PDF Editor on January 30, 2019 with a Lifetime License (number 156**************). I recently bought a new computer and tried to re-install my software, I get a message that says my serial number is invalid. Any help will be appreciated. Thanks, Ron Yates Edited March 9, 2023 by Reymund G. Hide part of the serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 9, 2023 Official Nitronaut Report Share Posted March 9, 2023 Greetings @Ron Yates Thank you for reaching out to us through our Community Forums! In checking your license, it appears that it is not a valid Nitro PDF Pro serial number. You can verify this using our license portal at https://licenses.gonitro.com/prd/portal A valid Nitro PDF Pro serial number start with 234 (for old versions) and 504 (for the latest version). I recommend to reach out to the store / vendor where you purchased this license for assistance. Kind regards, Link to comment Share on other sites More sharing options...
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