ACTIVATION NEEDED ON 12

[Paul Aiazzone]

had to reinstall nitro pro 12 on pc crash. when activating it's saying didn't enter enough digits.

How can I resolve this without upgrading.

Thanks

[Leslie V]

Hello @Paul Aiazzone

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

[Paul Aiazzone]

Leslie, did you get my message with serial number?

[Leslie V]

Hello @Paul Aiazzone

The serial number you provided is a version 6 serial number.

Please note that we no longer support Nitro Pro 6 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 6 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.