Meyke Barquin Posted March 18 Report Share Posted March 18 Hi, I have recently purchased a new computer and would like to transfer my NitroPro to my new computer. I have done research and found that I will need my serial number to do this which can be seen from my old computer under Tab "Help" and "About Nitro". However, when I do this, only the first 5 digits are visible and the remainder are xxxx. I also cannot remember the email address I used when I purchased Nitro about 1 year ago. So I was unable to login and search for my serial number that way. Please help. Link to comment Share on other sites More sharing options...
Meyke Barquin Posted March 18 Author Report Share Posted March 18 5 minutes ago, Meyke Barquin said: Hi, I have recently purchased a new computer and would like to transfer my NitroPro to my new computer. I have done research and found that I will need my serial number to do this which can be seen from my old computer under Tab "Help" and "About Nitro". However, when I do this, only the first 5 digits are visible and the remainder are xxxx. I also cannot remember the email address I used when I purchased Nitro about 1 year ago. So I was unable to login and search for my serial number that way. Please help. I have a receipt with Cleverbridge reference number and Nitro Pro serial number but the serial number was only 14 digits long and when I tried entering it in my new laptop, it says serial number should be 18 digits long. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 18 Official Nitronaut Report Share Posted March 18 Hello @Meyke Barquin Thank you for reaching out to us through our Community Forums! I sent you a direct message with your serial number. Cheers! Link to comment Share on other sites More sharing options...
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