Sharon Chng Posted March 21, 2023 Report Share Posted March 21, 2023 I've activated my lifetime Nitro Pro license recently and created a Nitro Sign account which is only valid for 14 days. I've now created a new account and it also has 14 days validity. Is this right? Link to comment Share on other sites More sharing options...
Sharon C Posted April 10, 2023 Report Share Posted April 10, 2023 Hi, this would be my 3rd trial nitro sign account. Can Support disable the 14 trial for this account please? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted April 11, 2023 Official Nitronaut Report Share Posted April 11, 2023 Greetings @Sharon Chng Thank you for reaching out through our Community Forums! Please be aware that the Nitro PDF Pro and Nitro Sign are two different services with separate licensing. Nitro PDF Pro is the application you install on a Windows machine to create / edit a PDF document while Nitro Sign is an online e-signature service (web-based access). Nitro also provides a 14-day trial (after signing up) so users can experience the e-signing feature of Nitro Sign. When the Nitro Sign trial period is expired, the license can be purchased at https://www.gonitro.com/pricing Kind regards, Link to comment Share on other sites More sharing options...
Sharon C Posted April 13, 2023 Report Share Posted April 13, 2023 Isn't Nitro Sign free with purchase of Nitro Pro? We have purchased 3 Nitro Pro licenses and the Nitro Sign of the other 2 licenses do not have an expiry date. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted April 19, 2023 Official Nitronaut Report Share Posted April 19, 2023 Hi @Sharon C Can you provide the order reference number of the 3 Nitro PDF Pro licenses? Please include the email address of the 2 accounts that does not have an expiry date. Kind regards, Link to comment Share on other sites More sharing options...
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