Georgio Maalouf Posted March 21 Report Share Posted March 21 Hello, I have an issue where a couple of years ago , Nitro PDF Pro 6 licenses were purchased (5 licenses , installer I have is in German). That purchase was done 10-11 years ago, and was not on my account. I want to check the availability of the current licenses upgrade (6 to 13), and if not, if I can still have the installer in English. Thank you. Georgio Maalouf Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 22 Official Nitronaut Report Share Posted March 22 Greetings @Georgio Maalouf Thank you for reaching out through our Community Forums! Can you provide your serial numbers so we can check their records? Please provide as well the email address you used to purchase it. Kind regards, Link to comment Share on other sites More sharing options...
Georgio Maalouf Posted March 22 Author Report Share Posted March 22 Hello @Reymund G., Thank you for your feedback. I can send you the serial number by mail if need be. As for the email that purchased it: Astrid.Gouder@Procoplast.be or ag@procoplast.be. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted March 22 Official Nitronaut Report Share Posted March 22 Hi @Georgio Maalouf Unfortunately, I was not able to get any purchase records under those email addresses. Please proceed with providing the serial number in this post. It is safe to them send here as we always delete / hide the serial number before approving the post. Kind regards, Link to comment Share on other sites More sharing options...
Georgio Maalouf Posted March 23 Author Report Share Posted March 23 (edited) Hello @Reymund G., I provided that e-mail for I don't have the e-mail or knowledge of the person who purchased it, since that was long before I came to the enterprise. But I have this e-mail for the license in a text file, so I assumed it was Mrs. Gouder who did the purchase: Quote Guten Tag Frau Gouder, Vielen Dank für Ihre Bestellung von Nitro PDF Professional und die prompte Vorauszahlung. ============================================================= Ihr 5-Benutzer Lizenzschlüssel für die Freischaltung der Nitro PDF Professional Testversion lautet wie folgt: NP6**************** Sollten Sie die Testversion noch nicht installiert haben so können Sie diese über den folgenden Link downloaden und mit dem obigen Lizenzschlüssel zur Vollversion aktivieren: http://www.diebestenpdfprogramme.de/DL/download.php Thank you. Edited March 25 by Reymund G. Hide part of serial number Link to comment Share on other sites More sharing options...
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