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Unable to find serial number

Chantal Brisebois

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Chantal Brisebois

Hello, would you please be able to send me the serial number associated with my account? I am unable to find it after changing computers. Thank you

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Reymund Oyong

Greetings @Chantal Brisebois

Thank you for reaching out through our Community Forums!

When you purchase the license online, our merchant sends an invoice receipt which contains the serial number. If you lost this email and need the serial number, please provide the email address you use to purchase the license.

Please note that I did not find any license purchase when searching for a record using the email address you use here in Community Forums. 

Kind regards, 

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