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Owned Copy Reverts to Free Trial

Michael Connolly

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Michael Connolly

I own my copy of Nitro Pro PDF outright yet every year it would seem, on the activation anniversary, the program reverts back to a free trial. This being the 2nd year now.

Why? ...and how do I resolve this issue?


Edited by Michael Connolly
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  • Official Nitronaut
Reymund Oyong

Greetings @Michael Connolly

Thank you for reaching out to us through our Community Forums!

In checking your license purchase, I can see that you have a version 13 license. 
I recommend updating your installation to the latest build which is the activate it using your existing license. 

The Nitro PDF Pro 13 installer can be located from the following location: 
https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. 

After the installation, you can verify the complete build by opening Nitro then navigate to the Help tab > About Nitro Pro. Once confirmed that you are on, click the Activate button then enter your serial number. 

Kind regards, 

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