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Unable to obtain license. Please try again in a few minutes

Zef Neary

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I just recently purchased a PDF Pro license for Mac, but when I go to register my license, I get this error: "Unable to obtain license. Please try again in a few minutes". 

I double checked, I purchased pro and not essentials. I downloaded pro, and not essentials. Any other ideas as to what's going one? 

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Reymund Oyong

Greetings @Zef Neary

Thank you for reaching out through our Community Forums!

I would like to know if you are still receiving the same error message during software activation?
I asked because when I looked into the activation records of your license code ending with ***BD9BB, I can see a recent activation that went successful.
Could you please confirm if you were able to proceed with the activation after few attempts?

Kind regards, 

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