it@raklogistics.com Posted April 10 Report Share Posted April 10 Hi Team, We have 3 Nitro Pro 12 licenses but non of them would work. Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted April 11 Official Nitronaut Report Share Posted April 11 Greetings @it@raklogistics.com Thank you for reaching out through our Community Forums! Please check which version and build of Nitro PDF Pro is installed on the computer. The details can be found when you open Nitro then navigate to the Help tab > About Nitro Pro. If your installation is not on 12.16.9.574, please install that version 12 build using the installer from the link below:https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link. After the installation, you can verify the version and build by opening Nitro then navigate to the Help tab > About Nitro Pro. Once confirmed that your installation is on 12.16.9.574, click the Activate button then enter your existing serial number. Kind regards, Link to comment Share on other sites More sharing options...
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