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Nitro 13 Pro crashes after being installed


Eric Harris

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Eric Harris

Trying to deploy Nitro 13 Pro to our accounting department.  The first two computers fail, wonderful start.  Install completes.  But when try opening Nitro, it crashes immediately and brings up the Crash Report for Nitro Pro box.  Endless loop.  Any ideas?

Windows 10 Pro with Office 2019.  

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Eric Harris

The fix was to install VC_redist.x64.exe on the computers, reboot, and Nitro PDF works now.  Be nice if the app could tell me this was required.

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