Chris Casto Posted April 23, 2023 Report Share Posted April 23, 2023 I have a license for 13 pro and was running 13.70.2.40 with no issues. Found there was a security update and downloaded the installer and it finished with the launch Nitro screen. When you click close or run you get a the crash report for Nitro Pro. I have tried uninstalling and using the cleanup tool with no change. Any suggestion would be greatly appreciated. This is on a Windows 10 21H2 machine. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted April 25, 2023 Official Nitronaut Report Share Posted April 25, 2023 (edited) Greetings @Chris Casto Thank you for reaching out through our Community Forums! We are aware of this issue and already working on a fix through the next release. In the meantime, the work-around we recommend is to downgrade to 13.70.2.40 build. To get this done, please uninstall 13.70.4.50 then install 13.70.2.40 using the installer from the following location: 64bit - https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi 32bit - https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi Kind regards, Edited April 25, 2023 by Reymund G. Change of recommendation. Work-around available until the fix in next release. Link to comment Share on other sites More sharing options...
tucker bjornson Posted July 10, 2023 Report Share Posted July 10, 2023 Is there any fix for this yet? I am still not able to update Nitro to x.x.x.50. Link to comment Share on other sites More sharing options...
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