Applying Nitro 13 updates

[Andrew Oliner]

When I bought Nitro, I bought the package with 1 year of support. When it was time to renew the support, I found out that it was no longer offered. During that year of support, I applied the Nitro updates as they came out, and had several problems with the updates. Nitro Support helped me solve those problems.

Since I learned that I no longer had support, I have stopped applying updates. However, now I see that there is a security update, and I'd like to install it if possible.

Please tell me:

1. Do I have the right to install Nitro Pro 13 updates, or did that right end when my support ended?

2. If the answer to 1 is that I can install the updates, do you offer support to solve any problems that the update installation causes?

Thanks,

Andrew 

[Leslie V]

Hello @Andrew Oliner

You can get the latest Nitro Pro 13 update from this page: https://www.gonitro.com/product-details/downloads

You can visit our support page https://www.gonitro.com/support and utilize self-help support tools or leave forum post in this forum if you encounter any issues.

[Andrew Oliner]

37 minutes ago, Leslie V said:

Hello @Andrew Oliner

You can get the latest Nitro Pro 13 update from this page: https://www.gonitro.com/product-details/downloads

You can visit our support page https://www.gonitro.com/support and utilize self-help support tools or leave forum post in this forum if you encounter any issues.

Okay, thank you. I have had some real disasters applying Nitro updates, so I guess I have to decide if I feel lucky.