Jump to content

Computer Crashed / Nitro Pro won't let me reinstall with current serial number

Katie Willow

Recommended Posts

Katie Willow

We had a computer crash and was unable to deactivate nitro pro before so. We need to reactive Nitro pro on the same computer that is now up and running. We had two users with serial numbers:

504****************  Serial number

504****************  Serial Number


Can you allow one serial number to be reactivated so we can have Nitro Pro that we purchased to be reinstalled? 

Edited by Reymund G.
Hide Serial number
Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Greetings @Katie Willow

Thank you for reaching out through our Community Forums!

Both serial numbers are active and should be able to activate a Nitro PDF Pro 13 installation. 
If needed, you can download the Nitro PDF Pro 13 installer from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. 

Once installed, you can activate by navigating to the Help tab > About Nitro Pro > Activate, enter the serial number then click Activate. 

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.