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Please contact Nitro Support for assistance. Error Code: 0x40000003


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Marni DeMeyer
Posted

trying to resave a document i have made changes to and it will not let me save.  i tried with new name, different path etc.

  • Official Nitronaut
Posted

Hello @Marni DeMeyer

Thank you for posting on our Community Forums!

This error message indicates the file on the computer is locked and cannot be saved over. If the Windows Explorer Preview Pane is open, try closing it, then try the edit and save workflow again. It is possible that the files are being locked by the Preview Pane, and are therefore not able to be saved over. Otherwise, you will have to save the file locally, such as on the desktop, and then manually copy it into the final destination.

Please let us know how it goes and if you need anything else.

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