Neil Petrie Posted May 4 Report Share Posted May 4 Hello I am getting the following error Access to path Nitro|Pro|13\NitropowerPointAddin.ini is denied. I have tried repairing both Nitro PDF and Powerpoint and the error remains. I am using Nitro Pro 13.33.2.645. Can you please help. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 5 Official Nitronaut Report Share Posted May 5 Hello Neil, Thank you for posting on our Community Forums! Please use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system. https://downloads.gonitro.com/professional_13.70.4.50/install-cleanup/install-cleanup.zip NOTE: This clean-up tool will erase any existing signature files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: https://kb.gonitro.com/knowledgebase#/search/stamps/000004307 When your system is back up, close all your open applications and install Nitro Pro 13.70.4.50 from the page I have provided below:https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps! Please let me know how that goes. Link to comment Share on other sites More sharing options...
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