Gaston Cheung Posted May 8 Report Share Posted May 8 Hi There, I'm in IT support and user needed to be moved to new laptop as the old laptop is having issues. User requested to move the Nitro Pro Licence to the new laptop. However he doesn't have any email correspondence on serial number as it was configured over a few years ago. Only reference i got is the following: Serial: 504942XXXXXXXXXXXX Computer ID: qLMQrurL5RCMcbE5V4K/ Status: Registered Nalpeiron Version: Library Version: 22.214.171.124 NSL: 126.96.36.199 Are you able to assist? Kind Regards, Gaston Cheung Link to comment Share on other sites More sharing options...
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