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Moving to a new Windows 11 desktop

david lester

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david lester

When trying to install  there is no listing for a Nitro install to deactivate for my old computer.  My serial number begins with


Can you help with the transfer?



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  • Official Nitronaut
Reymund Oyong

Greetings @david lester

Thank you for reaching out through our Community Forums!

The Deactivate function is not required if the Number of Activations is zero (0).
To successfully activate using your existing license, please install the latest build of Nitro PDF Pro 12 which is

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link.   

Once Nitro PDF Pro is installed, you can activate it by opening Nitro then navigating to the Help tab > About Nitro Pro > Activate and then entering the serial number then clicking Activate. 

If you are interested to upgrade your license to version 13 at a discounted price, you can do the upgrade through our Online Upgrade portal at https://www.gonitro.com/support/upgrade 
We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. 

Kind regards,

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