David Little Posted May 18 Report Share Posted May 18 (edited) Seems I'm having the same issue with my Pro 13 serial number not being found while trying to upgrade to Pro 14 Edited May 18 by David Little add context Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 19 Official Nitronaut Report Share Posted May 19 Greetings @David Little Thank you for reaching out through our Community Forums! Please provide the serial number that you would like to upgrade to version 14 so we can check the status including the eligibility for upgrade. Kind regards, Link to comment Share on other sites More sharing options...
David Little Posted May 19 Author Report Share Posted May 19 (edited) 504*************** Edited May 20 by Reymund Oyong Hide Serial number Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 20 Official Nitronaut Report Share Posted May 20 Hi @David Little I have taken the necessary adjustment to ensure that you can start the upgrade process for this serial number. Could you please visit our Upgrade Portal again and try to upgrade this license? Kind regards, Link to comment Share on other sites More sharing options...
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