MD Shaffer Posted May 18, 2023 Report Share Posted May 18, 2023 (edited) I upgrade from Nitro 10 to Nitro 11 several years ago. I've been using this version ever since. When I tried to upgrade the system didn't recognize my serial number. Does this older version qualify for an upgrade? If so, how do I do it? Thank you. m********@yahoo.com Edited May 19, 2023 by Reymund Oyong Hide confidential details Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 19, 2023 Official Nitronaut Report Share Posted May 19, 2023 Greetings @MD Shaffer Thank you for reaching out through our Community Forums! Please provide your serial number so we could check its status and eligibility for the upgrade. Kind regards, Link to comment Share on other sites More sharing options...
MD Shaffer Posted May 20, 2023 Author Report Share Posted May 20, 2023 (edited) Serial number NP10D**************** **********11@yahoo.com Edited May 20, 2023 by Reymund Oyong Hide confidential details Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 20, 2023 Official Nitronaut Report Share Posted May 20, 2023 Hi @MD Shaffer My apologies, but the serial number provided is an old license that is no longer supported. The Upgrade Portal only upgrades the supported serial numbers that start with 234 and 504. If needed, you can purchase the license in our pricing page at https://www.gonitro.com/pricing Kind regards, Link to comment Share on other sites More sharing options...
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