William Andrews Posted May 18 Report Share Posted May 18 I had VIP access until it was no longer available, In 2022. I was told that I was eligible for a free upgrade to v14 when it comes out. entering my serial Number, the web site shows that I am only eligible for a discounted upgrade Nitro Support Case - 00299426 - Nitro - Bill A Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 19 Official Nitronaut Report Share Posted May 19 Greetings @William Andrews Thank you for reaching out through our Community Forums! A support case will be created on your behalf to discuss and assist with your upgrade concerns. Kindly wait for the support case to be created then send your upgrade follow-ups through that ticket. Thank you for your patience in this matter. Kind regards, Link to comment Share on other sites More sharing options...
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