Tim Boening Posted May 18 Report Share Posted May 18 I am unable to active my Nitro Pro 12 software with the provided serial number. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 19 Official Nitronaut Report Share Posted May 19 Greetings @Tim Boening Thank you for reaching out through our Community Forums! Please ensure that you are running the Nitro PDF Pro 12.16.9.574 so you could successfully activate using your existing version 12 license. To check the version and build, please open the application and then navigate to the Help tab > About Nitro Pro. The Nitro PDF Pro 12.16.9.574 installer can be located from the link below: 32bit - http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi 64bit - http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Kind regards, Link to comment Share on other sites More sharing options...
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