Graeme Ritchie Posted May 18, 2023 Report Share Posted May 18, 2023 I received an email to upgrade from Nitro pro 13 to Nitro pro 14 , went to the upgrade screen, put in my serial number and get this message "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue"., I tried a few times and get the same message. from Graeme Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 19, 2023 Official Nitronaut Report Share Posted May 19, 2023 Hi @Graeme Ritchie We apologize for the inconvenience caused by the problem you encountered when entering your serial number for the upgrade. We have addressed the issue on our end. Please retry the upgrade by clicking on the provided link: https://gonitro.com/support/upgrade Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now