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Upgrade 13 -> 14


Russ Gittleson

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Russ Gittleson

Hello

 

My serial number is *** - but the upgrade process does not recognise it

 

Please assist

Edited by Leslie V
Deleted Confidential Information (Serial Number)
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Leslie V

Hello @Russ Gittleson

Apologies for the inconvenience caused by the problem you encountered when entering your serial number for the upgrade. We have resolved the issue on our end. Please attempt the upgrade again using the following link: https://gonitro.com/support/upgrade
 

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