TED MIDDLETON Posted May 21 Report Share Posted May 21 I've deactivated my license on an old device but the activation code/serial number on my new device (actaully 2 of them) returns a message "The serial number entered does not exist". Yet the same code/serial number reports that the status is active and that there are zero current activations. How to fix? Link to comment Share on other sites More sharing options...
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