Karl Dohm Posted May 22 Report Share Posted May 22 (edited) I purchased the bundle when on Nitro 12 to Nitro 13 and it promised a free upgrade to Nitro 14 when it came out. See below. Please put my product serial number in your database as eligible for upgade to version 14. When I tried to upgrade to version 14 I got: We were unable to validate your serial number. Please ensure you entered it correctly. HERE IS THE PURCHASE EMAIL: Dear Karl Dohm, Below you will find your cleverbridge reference number. To ensure the most prompt and efficient service, please always refer to your reference number when contacting us. Your cleverbridge reference number: 32******* Important: This email contains vital information about your purchase. Please keep it for your records. Payment information Your credit card (xxxxxxxxxxxxxxxxx) has been successfully authorized. As Nitro’s eCommerce partner, cleverbridge manages the transactional side of your Nitro purchase. Please note that the charge on your credit card will appear as "CBR*NITRO PDF." If you have any issues with payment or processing (like a declined credit card or questions about sales tax/VAT), please use your reference number to contact cleverbridge customer support here. 32******* View your invoice here: Your products Qty.Product nameDelivery 1 Nitro PDF Pro 13 - Upgrade Upgrade to the latest version of Nitro PDF Pro ElectronicYour Serial Number: 504*************** If you have not already installed Nitro PDF Pro, please download the trial version now. You can then use your license/product key to convert the trial version to the full version. Download trial version >> 1 Product Updates Unlimited product updates included for 1 year from date of purchase. Electronic You will receive your product directly from Nitro Software, Inc.. AND HERE IS THE SALES EMAIL, WHICH I TOOK ADVANTAGE OF: Hey Karl, Get more of the tools you need for a fraction of the cost! You won't find this offer anywhere else. So, what are you waiting for? Upgrade today with 30% off and you'll receive: The latest version of Nitro PDF Pro today, including all the new features we've built over the past 2 years for you to explore Unlimited product updates for the next year, so you can continue to enjoy all of Nitro's newest features as soon as they are released. FREE upgrade to Nitro PDF Pro 14, coming later this year Take advantage of this exclusive offer before it ENDS TODAY! Edited May 24 by Reymund Oyong Hide sensitive information Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now