Jump to content

Activating Nitro 12


Recommended Posts


So have this issue:

Uninstalled 12.16, rebooted installed 12.14 now product wont activate with Version 12 Key.

Can someone help please?

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Greetings @blakeb@vipatechnology.com.au

Thank you for reaching out through our Community Forums!

Please note that the 12.14 build of version 12 is no longer supported and its activation servers have been shut down.
When on version 12 serial number, the latest build of Nitro PDF Pro 12 ( is required in order to get activated. 

Regarding the debug.log issue, have you tried the suggested workaround from that post?
Below is the suggested workaround:

This is a known issue with 12.16 where it generates a 'debug.log' when opening scanned PDFs.
As a workaround, open up Nitro Pro and go to, "File > Preferences > Notifications" and uncheck the option, "Show In-Product Messages".

If this workaround did not work, could you please provide the serial number that you are using to activate Nitro PDF Pro 12?

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.