Dave Nakache Posted May 23, 2023 Report Share Posted May 23, 2023 Unable to Upgrade existing Account to version 14 Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 24, 2023 Official Nitronaut Report Share Posted May 24, 2023 Greetings @Dave Nakache Thank you for reaching out through our Community Forums! Could you please provide the serial number that you would like to upgrade to version 14? Kind regards, Link to comment Share on other sites More sharing options...
Dave Nakache Posted May 26, 2023 Author Report Share Posted May 26, 2023 (edited) 504*************** Reference #: 32******* Edited May 29, 2023 by Reymund Oyong Hide confidential details Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 29, 2023 Official Nitronaut Report Share Posted May 29, 2023 Greetings @Dave Nakache I have taken the necessary adjustment to ensure that you can proceed with upgrading your existing license to version 14 through the Upgrade Portal. Please access again our Upgrade Portal and try to upgrade that serial number. Kind regards, Link to comment Share on other sites More sharing options...
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