Tharindu Posted May 24, 2023 Report Share Posted May 24, 2023 hi try to deactivate nito pdf 12 pro from web .since all 5 licenses are allocated 5 PC but 3 of the machines are damaged and no longer used. there for I need to reallocate those licenses to new pc.kindly support Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 24, 2023 Official Nitronaut Report Share Posted May 24, 2023 Greetings @Tharindu Thank you for reaching out through our Community Forums! Please provide the serial number that you are using to activate the software. This will help us check the status of the license and look further into the activation issue. Kind regards, Link to comment Share on other sites More sharing options...
Tharindu Posted May 25, 2023 Author Report Share Posted May 25, 2023 Hi Reymund, I have sent a private Massage with a start from 234*******460***19 Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 29, 2023 Official Nitronaut Report Share Posted May 29, 2023 Hi @Tharindu Please provide the correct serial number as the license you've sent via direct message is not valid. You can use the license portal at https://licenses.gonitro.com/prd/portal to verify if it is valid or not. Kind regards, Link to comment Share on other sites More sharing options...
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