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Serial number does not exist

Nicola Bonazzi

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Nicola Bonazzi


I have a new PC and i cannot activate the license; once activating. the message "license number does not exist" appears. 

Please help me solving this issue. Thanks 

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  • Official Nitronaut

Hello @Nicola Bonazzi

You have Nitro Pro 13 serial number. If you wish to use this license, please ensure you have the correct version installed. You can find the version 13 installer here: https://www.gonitro.com/nps/product-details/downloads

If you wish to upgrade to version 14, please proceed to this page: https://gonitro.com/support/upgrade


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