Sebastian Topp Posted May 26, 2023 Report Share Posted May 26, 2023 Wy is an upgrade so diffucult? I have two licenses for Nitro 13 and both can't be validatet on the updatportal. And why is the updateportal in german language but the support-link in english? So please explain me what i have to do to upgrade vom 13 to 14. If possible in german, please Thank you! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 26, 2023 Official Nitronaut Report Share Posted May 26, 2023 Hello @Sebastian Topp Apologies for any inconvenience caused. I've already taken care of the required adjustments on our side so that you can proceed with the upgrade. To upgrade to version 14, kindly follow the link provided: https://gonitro.com/support/upgrade If you encounter any issues or have any further questions during the upgrade process, please don't hesitate to let me know. Link to comment Share on other sites More sharing options...
Sebastian Topp Posted May 30, 2023 Author Report Share Posted May 30, 2023 Is doesn´t work already. For one lincenese with the E-Mail topp@caleo.info it works, but for the other license, which is linked to info@caleo.info the upgrade is not possible. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 7, 2023 Official Nitronaut Report Share Posted June 7, 2023 Hello @Sebastian Topp Please try upgrading the other license. Link to comment Share on other sites More sharing options...
Sebastian Topp Posted June 7, 2023 Author Report Share Posted June 7, 2023 3 hours ago, Leslie V said: Hello @Sebastian Topp Please try upgrading the other license. Upgrade is possible now but it's not for free anymore... it cost 107,09€. Am I a bit late for an upgrade now? It wouldn't have been my fault if it was a technical error in the upgrade portal before. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 11, 2023 Official Nitronaut Report Share Posted June 11, 2023 Hello @Sebastian Topp Please send me the serial number that you are trying to upgrade so I can check this again for you. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now